He sent me to ammyy.com via the run box, but no luck. He suggested I reboot, and I did that, but then we went to join.me, but that page offered me 80 if I took their survey. Sam thinks that I have a hardware problem, and since his company (which he says is Microsoft) only deals with software but then the phone went dead. He called again, but he said he’d call me back in five minutes, and it worked fine.”]
Source: https://blog.drsolly.com/2014/06/technical-support-scam-part-5.html