Tech support scams typically involve criminals trying to convince people to buy bogus products for addressing security problems that do not really exist on their computers. In a dangerous new twist, Symantec recently reported seeing several instances in which phony tech support services have also begun serving up ransomware and data-stealing malware. By using such malware in combination with a tech support scam, threat actors could end up collecting money not just for addressing a phony security problem on a victims computer, but for also decrypting the data on it.”]
Source: https://securityintelligence.com/news/tech-support-scammers-spotted-using-ransomware/