Syniverse announced it has launched its Syniverse CPaaS Concierge for enterprises. The cloud-based, omnichannel communications offer is designed to help more traditional enterprises easily transform and elevate the mobile engagement experience with their customers. Syniverse supports many global 2000 companies and brands in the technology, financial services, communications, retail and logistics, and travel and hospitality market segments. It is comprised of five elements: A wide array of mobile messaging channels including WhatsApp, Facebook Messenger and WeChat, alternative communication channels like voice.
Source: https://www.helpnetsecurity.com/2021/02/08/syniverse-cpaas-concierge/