Angela Sasse, a professor of human-centered technology at University College London, offered insights at the Infosecurity Europe conference. Sasse is a proponent of the discipline known as usability, which draws from such fields as design, psychology and cognitive science. Security experts need to persuade individuals and business managers that they need to work together and then work with them to manage the risks they face, she said. Security guidance must be actionable, Sasse said, and communications must be complex, actionable and complex.”]
Source: https://www.govinfosecurity.com/successful-security-stop-blaming-users-a-9980