Forrester Research study: Contention and biases among technology and business factions can derail the deployment of unified communications systems. The report even identifies the vendors that six factions within corporations might favor based on their job tasks and past experience. Cisco benefitting from bias in three of the six areas: Telecom workers: Avaya, Alcaltel-Lucent, Cisco, other IP PBX vendors. Facility managers: Polycom, Cisco (Tandberg). Collaboration professionals: IBM, Microsoft, Microsoft.”]
Source: https://www.csoonline.com/article/2128297/study–bias–rivalries-can-threaten-uc-deployments.html