The UN Human Rights Council condemned state-sponsored disruptions to internet access and the free flow of information online. The most routinely targeted tools this year were instant messaging and calling platforms, with restrictions often imposed during times of protests or due to national security concerns. Governments singled out these apps for blocking due to two important features: encryption, which protects the content of users communications from interception, and text or audiovisual calling functions, which have eroded the business model and profit margins of traditional telecommunications companies.”]