Last week, we looked at the high-level concepts behind making your information technology product appealing to cops and police agencies: integration, simplicity and utility. When we can’t share information, it doesn’t get shared, and its value is wasted. The market is so fragmented that vendors tend to spend a lot of time making sure no one can chip away at what market they’ve captured. To become irreplaceable to a customer, one must throw open the doors, not build higher fences.”]
Source: https://www.csoonline.com/article/2127983/selling-technology-to-cops–part-2.html