Fabien Lemarchand is the CISO of French e-commerce marketplace ManoMano. He set up three main objectives for his first 100 days at the company: communication, open collaboration and security. He also set up a bug bounty program that quickly brought about benefits for the security team and boosted motivation, visibility and transparency. His approach to cybersecurity boils down to a combination of strategy, diplomacy and being customer-centric. He says he is happy to say that, so far, it has not forced us to deal with any threat actors to exploit access tools and remote access tools.
Source: https://www.helpnetsecurity.com/2021/04/12/securing-online-marketplace/