Booz Allen survey of 196 key supply chain stakeholders shows SCM has failed to achieve powerful results that were promised – lower costs, higher revenues, increased customer satisfaction and brand equity. The survey suggests three common shortcomings that have plagued companies over the last two decades: scope, leadership and technology. Success in SCM requires strong leadership from the top, perhaps more than ever before, study finds. In companies where SCM is an integrated component of the overall business strategy, annual savings are almost double that of companies where responsibility for SCM resides below senior management.”]
Source: https://www.csoonline.com/article/2116494/scm-at-21–the-hard-road-to-adulthood.html