Retailers have experienced increased security risks in the work-from-anywhere environment that has accelerated their transition to the cloud. 81% of respondents say they have already implemented or will do so in the next two years. 89% of retailers said unplanned downtime to business-critical and customer-facing applications disrupted operations over the last nine months. The majority of respondents are in alignment that achieving zero trust, reducing cost and complexity, and enabling a predictable user experience are the forces driving their network security posture in 2022.
Source: https://www.helpnetsecurity.com/2021/08/02/retailers-zero-trust/