“Why can’t I used my iPhone at work?” is a common question asked in organizations around the world on a daily basis driven by policies against using iPhones, iPads and other “unapproved” portable electronic devices. Questions are as much art form as workhorse of our ability to communicate. People ask questions for variety of purposes — to find out if they can do something, to understand a situation, to make a decision. Asking for an explanation — or otherwise seeking the why — is not always about defiance or challenge to authority.”]
Source: https://www.csoonline.com/article/2125389/responding-to-security-questions-successfully.html