Kaspersky Lab found that banking customers are hesitant to use mobile features due to fraud and security concerns. Of those not using mobile banking at all today (36 per cent), more than half of them cited security as the major reason, which could slow the overall adoption of mobile banking services. Nearly half of those surveyed said that they would significantly increase their mobile banking usage with more security. For financial organisations, an increase in self-service banking usage can drive revenue and reduce transactional costs.”]