Protocol analyzers can be used to troubleshoot problems, tune firewalls and other security devices. As with any tool, protocol analyzers need skilled implementation. IT people with the right credentials to make effective use of these tools, but they are thin on the ground. “A lot of network admins would be stunned by what they see in Wireshark,” says Opus One’s Joel Snyder. Your tech folks should have a thorough understanding of protocols and how they work, so they can examine the packet captures.”]
Source: https://www.csoonline.com/article/2128590/protocol-analyzers–dos-and-don-ts.html