A new study shows that in 2021 more organizations experienced at least one successful email-based phishing attack than the year before. There were more opportunistic and targeted phishing attacks last year compared with 2020. The accelerated shift to hybrid work environments that the COVID-19 pandemic triggered in 2020 played a big role in the increased phishing activity last year. The study shows what appears to be a somewhat troubling decline in awareness of phishing threats and how to respond to them among workers.”]