Kerry Matre has spent nearly 20 years in the cyber security industry. Matre currently works with the experts of Mandiant as a Sr. Director for Services and Solutions with a focus on activating Cyber Defenses for organizations of all sizes. She co-authored a book on Security Operations as well as industry content on the state of SecOps, adversary economics, and security metrics. She discusses the appropriate metrics to use to measure SOC and analyst performance, and how MTTR leads to bad behavior.”]