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It will soon be illegal to punish customers who criticize businesses online

The bipartisan Consumer Review Fairness Act was passed by unanimous consent in the US Senate yesterday. The bill, introduced in 2014, was already approved by the House of Representatives and now awaits President Obama’s signature. The Commerce Committee held a hearing on gag clauses a year ago and said it heard “testimony from Ms. Jen Palmer, a plaintiff in Palmer v. KlearGear, where a company demanded the removal of a negative online review or payment of $3,500 in fines” The bill also voids provisions that impose penalties or fees on customers for posting online reviews as well as those that require customers to give up the intellectual property rights.”]

Source: https://arstechnica.com/tech-policy/2016/11/congress-passes-law-protecting-right-to-post-negative-online-reviews/

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