ISIS has its own web-savvy, 24-hour Jihadi Help Desk manned by a half-dozen senior operatives to assist foot soldiers in spreading their message far and wide. For this persona, we need to reach way back into the annals of Internet history to the Bastard Operator from Hell (BOH) a megalomaniacal system administrator who constantly toyed with the very co-workers he was paid to support. What might a conversation between a jihadi and the Bastard Jihadi Operator from. Hell (BJOFH) sound like?”]
Source: https://krebsonsecurity.com/2015/11/isis-jihadi-helpdesk-customer-log-nov-20/