In the wake of WaMu: What to tell your customers after the Largest Bank Failure in History? We’ve seen 23 institutions fail so far this year, and more are teetering on the edge right now. The events that have unfolded over the past few weeks – takeover of Freddie Mac and Fannie Mae, fall of the big banks, the failure of AIG – they are unprecedented in our lifetimes. There are still great opportunities for sound institutions, but now is the perfect time to reach out to customers.”]