Global spending on cloud-based web conferencing products will grow 24% to $4.1 billion this year, Gartner says. The greater use of these systems is a positive development from a worker connectivity and productivity standpoint. The proliferation of multiple tools can bring a lot of challenges for IT. The biggest problems with having multiple tools have to do with the costs and comprehensive adoption of the systems, analyst says. If companies find this situation, they should find themselves in what they should do, says Reuben Yonatan.”]