Cloud computing and business-critical applications are having a profound effect and is perhaps the most transformative technology trend affecting todays workplace. The CIO and IT department need to be able to bridge the gap between IT’s need for control and business units need for flexibility by offering flexible and dynamic self-service solutions. Shadow IT will continue to grow unless business units and departments are provided with flexible tools they seek as part of the services IT can offer. CIOs must turn their attention to future proofing their business vision and creating a unified vision.”]