Business leaders often think of efficiency and productivity as synonyms, two sides of the same coin. When it comes to strategy, however, efficiency and productivity are very different. Senior leaders must bring a productivity mindset to their business and remove organizational obstacles to workforce productivity. Bain & Company recently completed a comprehensive study of workforce productivity and performance. Leadership must recognize that most employees want to be productive, but the organization too often gets in their way, they say.”]
Source: https://hbr.org/2017/03/great-companies-obsess-over-productivity-not-efficiency