Some consumers play a growing role in the fight against online fraud and phishing, others need more education on the problem. Fraudsters are now hitting consumers with more professional looking e-mails and more sophisticated malware. Bank of America has praised and sometimes maligned implementation of Sitekey as a way to combat phishing attacks. Sitekey may have helped customers better identify phishing sites, but fraudsters, all financial service providers agreed, have likewise improved their tactics. It s interesting that banks and financial services firms now have to play the role of IT security educator.
Source: https://threatpost.com/frontline-phishing-and-online-fraud-still-expanding-042309/72558/