Blog | G5 Cyber Security

Fix Downloaded File Corruption

TL;DR

Yes, files can get corrupted during download due to network issues or software problems. Here’s how to prevent and fix it.

Why Files Get Corrupted During Download

Several things can cause a file to become corrupt while downloading:

How to Prevent Download Corruption

  1. Stable Internet Connection: Use a wired connection (Ethernet) if possible. Avoid using public Wi-Fi for important downloads.
  2. Pause and Resume Downloads: Most browsers allow you to pause and resume downloads. This can help recover partially downloaded files after a temporary interruption.
  3. Download Managers: Use a download manager (like Free Download Manager or JDownloader). These tools often have built-in error recovery features and can split the file into smaller parts for more reliable downloading.
  4. Check File Integrity (Checksums): If the website provides a checksum (MD5, SHA-1, SHA-256), verify it after the download is complete (see step 4 below).

How to Fix Corrupted Downloaded Files

  1. Redownload the File: This is the simplest solution. Try downloading the file again from a reliable source.
  2. Try a Different Browser: Your current browser might be causing issues. Switch to another browser (Chrome, Firefox, Edge) and try the download again.
  3. Clear Browser Cache and Cookies: Corrupted cache files can sometimes interfere with downloads.
    • Chrome: Press Ctrl+Shift+Delete, select ‘All time’ for the time range, check ‘Cached images and files’, and click ‘Clear data’.
    • Firefox: Press Ctrl+Shift+Delete, select ‘Everything’, and click ‘OK’.
  4. Verify File Integrity with Checksums: Many websites provide checksums (MD5, SHA-1, or SHA-256) to ensure the file hasn’t been altered during download. Here’s how to check:
    • Windows: Use PowerShell.
      Get-FileHash -Algorithm SHA256 "path/to/your/downloaded/file"

      Replace "path/to/your/downloaded/file" with the actual file path. Compare the output hash to the one provided on the website.

    • macOS: Use Terminal.
      shasum -a 256 "path/to/your/downloaded/file"

      Replace "path/to/your/downloaded/file" with the actual file path. Compare the output hash to the one provided on the website.

  5. Run a Disk Check: If your hard drive has errors, it can corrupt files. Run a disk check utility:
    • Windows: Open Command Prompt as administrator and run
      chkdsk /f /r C:

      (replace C: with the drive letter where you downloaded the file). You may need to restart your computer.

    • macOS: Use Disk Utility (Applications > Utilities) to repair the disk.
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