Customer Vs. Bank: Who is Liable for Fraud Losses? The Comerica/EMI Case Raises Key Questions About Responsibility, Security. The lawsuit, filed by EMI in a Michigan circuit court, alleges that Dallas bank opened its customers to phishing attacks by sending emails asking customers to click on a link to update the bank’s security software. EMI says even though the bank had two-factor authentication using digital certificates for its online banking portal, the phishing scam was able to circumvent these measures.”]
Source: https://www.cuinfosecurity.com/customer-vs-bank-who-liable-for-fraud-losses-a-2227