Google and Amazon have figured out configuration management while enterprises avoid the process. Configuration management means recording and updating data on the software and hardware used in a business. It requires an organization to understand what employees do, how the business operates and why a certain technology was purchased. Security professionals need to advocate for configuration management to keep their employer’s data secure, says Marcus Ranum. Cloud computing is increasingly used to handle tasks that used to be done by IT departments, like email and collaboration, he says.”]