Key security staff possess singular knowledge of an organization’s infrastructure, including credentials. Security staff often hold the “keys to the kingdom” Make sure more than one person has access to keys, or can gain access to those keys quickly, if the primary key owner gets taken out of action. If a key employee goes down, you need others to be able to pick up the ball and run with it. Make sure that the backups have the same institutional knowledge as the person with primary responsibility for that function.”]