Business Continuity Plans cannot be overly dependent on wireless communications, says John Defterios. Boston Marathon bombing shows how heavy call volume – which you’d expect during a disaster – can cripple mobile communications. Verizon Wireless advised customers in downtown Boston and surrounding neighborhoods to avoid using their mobile devices for phone calls, instead suggesting they rely on text messaging or e-mail, which employs much less bandwidth. It’s incumbent upon businesses and government now to keep communications channels open to employees and other stakeholders.”]
Source: https://www.cuinfosecurity.com/blogs/boston-tragedy-offers-risk-management-lesson-p-1451