Financial organizations must balance fraud prevention with frictionless user experience. Mike Slaugh, executive director, financial crimes management, USAACOVID-19 has accelerated the shift to digital banking. Slaugh: We want people to authenticate, but not realize that they’re authenticating, because there are so many signals that we can pick up that will tell us that were really speaking to a customer versus a fraudsters, Slaugh says. He has 15 years experience in providing support to enterprise security functions.”]
Source: https://www.cuinfosecurity.com/balancing-fraud-prevention-user-experience-a-15373