Incident Response team lead for Motorola Solutions’ Security Operations Center (SOC) Lesley Carhart will address the burnout associated with incident response careers. Carhart’s talk looks at the human side of incident response, and avoids discussion of methodology. Instead, she’s created a roadmap based on “lessons learned” from her time in the trenches. She explains how these lessons can be used to build (not burn) bridges between the security and business worlds. The first rule that new incident responders need to learn is how to sell things to their organizations.”]