Avaya and RingCentral announced a wide range of new capabilities for the Avaya Cloud Office by RingCentral Unified Communications as a Service (UCaaS) solution. The past year has seen significant growth in the adoption of cloud-based unified communications applications. Research shows that 55 percent of organizations will adopt UCaaS solutions by the end of 2021. Over 87 percent of these organizations will continue to support remote work in 2021 and beyond, so it is critical that their communications solutions are capable of supporting work across multiple locations and devices.
Source: https://www.helpnetsecurity.com/2021/06/10/avaya-cloud-office-capabilities/