Security leaders say 2013 is the year to focus on the customer. The State of Delaware is in the final stages of upgrading its enterprise-wide identity and access management system. PeaceHealth Southwest Medical Center is exploring voice biometrics as well as certificates and soft tokens. M&T Bank senior vice president Matthew Speare: “We’re trying to balance the higher level authentication mechanisms without crushing our telephone banking centers and getting poor end-user experience, because it’s quite the shift for them””]
Source: https://www.careersinfosecurity.com/authentication-staying-up-to-date-a-5585