TL;DR
Audio isn’t playing on your LG G Pro 2 running Android 4.4.2 when using HTTPS? This is often due to SSL certificate issues or outdated audio codecs. Here’s how to fix it.
Solution Guide
- Check Your SSL Certificate
- HTTPS requires a valid SSL certificate. An expired, invalid, or self-signed certificate can cause audio playback problems.
- Use an online SSL checker tool (like SSL Shopper) to verify your website’s certificate is valid and correctly configured.
- If the certificate is invalid, renew it or ensure it’s properly installed on your server.
- Clear Browser Cache & Cookies
- Corrupted cache files can interfere with audio playback.
- Open Chrome (or your default browser) on your Android device.
- Go to Settings > Privacy > Clear browsing data.
- Select Cached images and files, Cookies and site data, and tap Clear data.
- Update Chrome (or your Browser)
- Older browser versions may have compatibility issues with newer audio codecs or HTTPS protocols.
- Open the Google Play Store.
- Search for Chrome and tap Update if available.
- Check Audio Codec Support
- Android Kitkat supports common audio codecs like MP3, AAC, Ogg Vorbis, but may have issues with newer formats.
- Try playing different audio file types (e.g., MP3 vs. WAV) to see if the problem is codec-specific.
- If a specific format isn’t working, consider converting it to a more widely supported one like MP3 using an online converter or software on your computer.
- Disable Hardware Acceleration in Chrome
- Hardware acceleration can sometimes cause conflicts with audio playback.
- Open Chrome settings: Settings > Advanced > System.
- Toggle Use hardware acceleration when available to the off position.
- Restart Chrome.
- Check Permissions (Rare)
- Although uncommon, ensure your browser has permission to access storage if audio files are stored locally.
- Go to Settings > Apps > Chrome > Permissions.
- Verify that Storage is enabled.
- Reset App Preferences (Last Resort)
- This will reset all app preferences, including default apps and background restrictions. Be aware this may require you to reconfigure some settings.
- Go to Settings > Apps > Menu (three dots) > Reset app preferences.
- Confirm the reset.