There are several firms out there already who are cashing in on social engineering. Caller ID spoofing gives scam artists and social engineers the ability to manipulate their identity to their choosing and stay anonymous. Criminals and the like will find it valuable for scamming. As an added bonus, they offer you the option to record your conversation for free which you can later retrieve by logging-in to your own control panel or calling their 800 number from anywhere. The ability to record all conversations without notification to the caller.”]
Source: https://www.csoonline.com/article/2136282/america-s-funniest-spoofed-phone-calls.html