A formal security awareness and training program is a critical piece of a strong security strategy. Without a formal program, security will not be front of mind for your end users. Human error continues to facilitate many breaches. An effective program must be agile, ongoing and meaningful to each end user, expert says. The ultimate goal is to change human behavior, which requires more than just checking a compliance box. The best way to build a good program is to bridge the gap between awareness and caring for your employees.”]