Survey finds 76% of British adults are worried that call centres are not keeping their sensitive information safe. Over a third of people polled said they were very concerned about how information might be protected at call centres from hackers and rogue staff. The PCI Portal Securing the Contact Centre 2014 conference will be held at Hilton Tower Bridge, London, on Wednesday 17 September, and will see industry experts present solutions and practical case studies to help defend businesses. The conference is due to be held in London this month.”]
Source: https://grahamcluley.com/call-centre-security-survey/