The Sony PlayStation 5 launch will probably be a sore spot for lots of gamers for a long time. The launch has been one tale after another of website crashes, outages, charge-backs, and more. Some online retailers have still not implemented bot management solutions to prevent their inventory from getting to fraudsters and resellers rather than loyal customers. This is a classic case of bots hoarding desirable merchandise and reselling it at a profit, something I discussed recently in my blog about Black Friday sales.”]
Source: https://go.forrester.com/blogs/bots-kept-jeff-from-buying-a-ps5-and-sandy-had-to-hear-about-it/