CIAM enables you to securely capture and manage customer identities. 80% of all hacking-related breaches in 2019 were tied to user passwords. 83% of US customers said they would stop buying from a company that had experienced a data breach. 21% of customers would never return if they had been hacked. CIAM software lets you manage based on user attributes to ensure authorized customers have the access they need and others cant go where theyre not authorized. Its simply impossible for the IT team to effectively provision and manage all these accounts.”]
Source: https://blogs.opentext.com/customer-identity-and-access-management/