TL;DR
Untrusted devices can show false information. This guide explains how to check if what you see on a device is real, using multiple methods and tools.
1. Understand the Risks
Devices like phones, tablets, or computers can be modified to display incorrect details about themselves. This could include fake serial numbers, model names, operating system versions, or even installed software. Why might someone do this? To hide stolen devices, bypass security measures, or commit fraud.
2. Check Physical Labels and Packaging
- Serial Number: Locate the physical serial number on the device itself (often under the battery, in a SIM tray, or etched onto the casing). Compare this to any serial number displayed in the device’s settings.
- Model Number: Similarly, find the model number physically and compare it with what’s shown in the settings.
- Original Packaging: If you have the original box and documentation, check if the information on those matches the device.
3. Use Device Settings (with Caution)
Device settings can be faked, but they’re a good starting point. Be aware that these are easily manipulated.
- Android: Go to Settings > About phone. Note the model number, Android version, and build number.
- iOS (iPhone/iPad): Go to Settings > General > About. Note the Model Name, Hardware Version, and Software Version.
- Windows: Press Win + R, type
msinfo32and press Enter. Check System Manufacturer, System Model, and OS Version. - macOS: Click the Apple menu > About This Mac. Note the Model Name, Chip, Memory, and macOS version.
4. Use Diagnostic Tools
These tools can provide more reliable information about the device’s hardware.
- Android: Apps like ‘Device Info HW’ (available on Google Play) can read low-level hardware details. Be careful when granting permissions to these apps!
- iOS: iOS is more restricted, but tools like iMazing (requires a computer connection) can extract detailed device information.
- Windows: Use the Command Prompt or PowerShell. For example, to get the BIOS serial number:
wmic bios getserialnumberTo get system manufacturer and model:
wmic cpusystem get Manufacturer, Model - macOS: Use System Information (Applications > Utilities). Select Hardware > Serial Number.
5. Check Online Databases
Several websites can help you verify device information against known databases.
- IMEI/Serial Number Checkers: Websites like IMEI.info (for phones) allow you to enter the IMEI or serial number and get details about the manufacturer, model, and sometimes warranty status.
- Manufacturer’s Website: Visit the device manufacturer’s website (e.g., Apple, Samsung, Dell) and use their support tools to verify the serial number.
6. Network Information
If the device connects to a network, you can sometimes get clues about its authenticity.
- MAC Address Lookup: Find the MAC address of the device (usually in Wi-Fi settings). Use an online MAC address lookup tool to identify the manufacturer. This doesn’t guarantee authenticity but can reveal inconsistencies.
7. Cyber security Considerations
If you suspect a device is compromised, take these steps:
- Do not enter sensitive information: Avoid logging into accounts or entering passwords on the device.
- Factory Reset: A factory reset can remove malicious software, but it won’t necessarily fix hardware tampering.
- Contact Authorities: If you believe the device is stolen, report it to the police and your local cyber security incident response team.

