TL;DR
Google can technically see your screen when using Chrome Remote Desktop, but only if you specifically grant permission for remote support. They don’t constantly monitor sessions. You have control over sharing and can end it at any time.
Understanding How Chrome Remote Desktop Works
Chrome Remote Desktop lets you access another computer through your Google account. It uses a secure connection, but it’s important to know how screen sharing works.
Steps to Check and Control Screen Sharing Permissions
- Initial Connection: When you first set up Chrome Remote Desktop, the connection is encrypted end-to-end. Google doesn’t have access to your screen at this point.
- Remote Support Sessions: The main time Google could see your screen is during a remote support session initiated through their help channels (e.g., if you ask for assistance from a Google support agent).
- Granting Access: Before a support agent can view your screen, you’ll receive a prompt asking for permission. This is crucial – you must explicitly allow it.
- Checking Active Sessions: Regularly check for active Chrome Remote Desktop sessions to ensure no one has unauthorised access.
- Open Chrome and go to https://remotedesktop.google.com/access
- Review the list of devices with remote access enabled.
- If you see any unexpected devices, remove them immediately by clicking ‘Remove Access’.
- Ending a Session: You can end a Chrome Remote Desktop session at any time from either computer.
- On the host computer (the one being controlled): Click the notification icon in your system tray and select ‘End Session’.
- On the client computer (the one controlling): Close the Chrome Remote Desktop tab or window.
- Privacy Settings: Review your Google account privacy settings.
- Go to https://myaccount.google.com/privacy
- Check ‘Data & Privacy’ and ensure you understand what data is being collected and used by Google.
What Data Does Google Collect?
Google collects some usage data to improve Chrome Remote Desktop, but this is generally anonymised and doesn’t include your screen content unless you grant permission for a support session.
Security Best Practices
- Strong Passwords: Use strong, unique passwords for your Google account.
- Two-Factor Authentication (2FA): Enable 2FA on your Google account for an extra layer of security.
- Keep Chrome Updated: Ensure you’re using the latest version of Chrome to benefit from the latest security patches.
- Be Wary of Phishing: Be cautious of suspicious emails or links asking for your Google account credentials.