Office Depot and Support.com, Inc, a tech support software provided from California, agreed to pay $25 million and $10 million respectively for allegedly tricking their customers into paying for millions of US dollars worth of computer repair services using fake malware scans. The FTC will use the money received after the two settlements are paid to provide refunds to customers that were impacted by the allegedly deceptive tech support offered by Office Depot. The settlement could very well be a direct cause of a letter sent to the FTC Chairwoman Edith Ramirez by Senator Maria Cantwell s office asking the agency to investigate Office Depot’s alleged practices.
Source: https://www.bleepingcomputer.com/news/security/office-depot-pays-25-million-to-settle-deceptive-tech-support-lawsuit/