The 2020 pandemic had much the same outcome but applied to and affected every industry. Businesses found all their systems and processes tested to the limit, including their ability to maintain continuity, supply chain integrity and customer satisfaction. Remote workers are much more vulnerable to attack if a company is still relying on a perimeter-centric strategy that relies on workers being on location. The right technology for the job is perhaps the most important part of adapting to a remote or hybrid working future, with VoIP one of the most effective ways of ensuring that workers can make high quality calls.
Source: https://www.helpnetsecurity.com/2021/06/02/remote-working-future/