Semafone announced a global reseller partnership with Avaya to enhance and simplify communications and collaboration. With many industries moving to remote working models, the need for increased security is at an all-time high. A recent study found that 70% of cloud contact center users cite security and compliance as a reason to invest in cloud technology. With flexible deployment options, payment transactions can be delivered to Avaya customers in the cloud, via hybrid cloud or on-premises, helping contact centers deliver a secure and frictionless customer experience.
Source: https://www.helpnetsecurity.com/2021/04/14/semafone-avaya/