Medallia announced that its CIO insights dashboard is enabling companies to measure employee satisfaction levels with their IT departments and the value of IT service delivery at the individual and department level. The solution empowers CIOs to directly connect timely employee feedback with IT services delivery improvements, make the right trade-offs between day-to-day IT support operations and the most pressing strategic business priorities and transform IT into a modern forward-leaning organization. With this solution, the solution is able to provide detailed reporting on how IT is performing against key business objectives in real time.
Source: https://www.helpnetsecurity.com/2021/03/16/medallia-cio-insights-dashboard/