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Cyber Security

Do customers have a right to know how companies that use algorithms make their decisions?

Increasingly, businesses rely on algorithms that use data provided by users to make decisions that affect people. A growing number of computer scientists and governmental bodies have called for transparency under the concept of algorithmic accountability. In a new analysis, researchers explore the moral and ethical foundations to such a right. They conclude that the right to such an explanation is a moral right, then address how companies might do so. The authors also delve into how companies that run businesses based on algorithms can provide explanations of their use in a way that attracts clients while maintaining trade secrets.

Source: https://www.helpnetsecurity.com/2021/05/19/algorithms-decisions/

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