Javelin Strategy & Research’s Jim Van Dyke says banking institutions have been reluctant to release too much control of their mobile devices. “We see very few banks deploying [solutions] that really empower the customer,” he says. Almost no banks are connecting their mobile-customer empowerment strategies with real-time alerts and authentication, he adds. Mobile is unique among all channels because it’s the potential remote control in the hands of the consumer or business customer to actually control fraud that happens to the individual account holder in any other channel.”]
Source: https://www.cuinfosecurity.com/mobile-users-want-more-security-control-a-4838