Shrink, defined as stock loss from crime or waste, expressed as a percentage of retail sales, is at its highest level since 2007. The global shrink rate is 6.6 percent, and 6 percent in the U.S. Customer theft, including shoplifting and organized retail crime, was up 13.4 percent and was the primary cause in most countries, costing retailers $51.5 billion, or 43.2 percent of shrink. The average amount admitted stolen by employees was more than eight times the average stolen by shoplifters.”]
Source: https://www.csoonline.com/article/2129897/theft–shrink-rates-rise-globally.html