25% of 7,000 customers polled had experienced a network disruption of four hours or more in the past year. Power loss, hardware failure and loss of telecom service were common causes of outages. Businesses need to provide employees with better remote access during emergencies, CDW says. More than half of businesses surveyed said they allow employees to telecommute when a foreseeable disruption, such as a hurricane, is imminent, but only one-third said they activate standby communications and network systems to support increased remote access when warned of an impending event.”]
Source: https://www.csoonline.com/article/2126004/survey-points-to-simple-steps-to-avoid-it-outages.html