Knowledge Management can spell the difference between a dynamic and innovative company and a mediocre also-ran. The benefits that KM can provide include accelerated decision-making, “out of the box” innovative thinking, more efficient intra- and inter-organization communication, and streamlined business processes. It is incumbent upon IT executives to understand and use Knowledge Management to effectively conduct e-commerce and other critical business activities. IT executives should understand that knowledge is highly dependent on individuals. To be successful, KM implementations must be employee-centric as well as business goals.”]
Source: https://www.csoonline.com/article/2112935/what-you-should-know-about-knowledge-management.html