Forrester expects more than one billion virtual care visits this year related to the ongoing COVID-19 pandemic. Telehealth broadly involves the remote provision of healthcare between doctors and patients, most often by way of video consultations. As of January, only 24% of U.S. healthcare organizations had a virtual care program in place, according to an IDC report. The need for remote care will not be as acute once the crisis subsides, but demand for telehealth systems will likely remain high, analysts say.”]