New paper by ServiceNow pinpoints and examines the challenges of providing effective incident response. 90% of respondents cite manual processes as a major burden on response effectiveness and efficiency. Three-quarters said that incident response tends to be based upon informal processes. 90% said that manual processes were a big burden on the response effectiveness. 75% of security and IT teams said that coordination between IT and security teams is the #1 incident response challenge. 90 per cent of respondents cited manual processes for their response to an incident.”]
Source: https://www.bankinfosecurity.com/whitepapers/2016-state-incident-response-w-2516